Menu
Home Products
Solutions
All Solutions For Brokers For Owners For Occupiers For Developers For Contractors Pricing
Company
Blog Research & Insights FAQ About Us Contact Us Book a Demo →
FAQ

Questions? We're
here to help.

Find answers to common questions about Rooftr, our features, pricing, and how we help you simplify real estate transactions.

FAQ illustration — question mark cube

Frequently Asked Questions

Expand All
What is Rooftr and how does it work?

Rooftr is an intelligent commercial real estate platform that connects brokers, owners, and occupiers on a single platform. You can discover properties, manage leads, collaborate, and close deals faster with our smart CRM and suite of tools.

Who can use Rooftr?+

Rooftr is built for everyone in commercial real estate — brokers, property owners, occupiers, and developers. Whether you're an independent agent or part of a large enterprise team, our plans scale to fit your needs.

Is Rooftr free to use?+

Yes, Rooftr offers a Free plan at ₹0/month with core features to get you started. As your business grows, you can upgrade to our Professional plan at ₹2,999/month or a custom Enterprise plan for advanced capabilities.

How do I list my property on Rooftr?+

Simply sign in to your account, go to your dashboard, and click "Add Property". Fill in the property details, upload photos and documents, and publish. Your listing goes live instantly and becomes discoverable to brokers and occupiers on the platform.

How does the lead management system work?+

Every enquiry on your listings is automatically captured as a lead in your smart CRM. You can track leads through customizable pipeline stages, assign them to team members, set follow-up reminders, and see complete activity history in one place.

Can I manage multiple teams or users in my account?+

Yes. Rooftr supports multi-user accounts with role-based permissions. You can create teams, invite members, control who can view or edit listings and leads, and track individual performance from a single admin dashboard.

Is my data secure on Rooftr?+

Absolutely. All data is encrypted in transit and at rest, and we follow industry-standard security practices with regular audits. Your listings, leads, and documents are visible only to you and the team members you authorize.

Can I integrate Rooftr with other tools?+

Yes. Rooftr integrates with popular tools for email, calendars, communication, and accounting. Professional and Enterprise plans also include API access so you can connect Rooftr with your existing workflows.

How do I upgrade or change my plan?+

You can upgrade, downgrade, or change your plan anytime from Settings → Billing in your dashboard. Changes take effect immediately, and any unused balance is automatically pro-rated towards your new plan.

What payment methods do you accept?+

We accept all major credit and debit cards, UPI, and net banking. Enterprise customers can also pay via bank transfer with invoicing. All payments are processed securely through trusted payment gateways.

How can I contact Rooftr support?+

Our support team is available via live chat, email, and phone during business hours. You can also submit a request through the Contact page, and we'll get back to you within 24 hours.

Envelope with paper plane illustration

Need personalized help?

Book a free demo with our experts and see how Rooftr can transform your real estate business.

Book a Demo